Privacy Policy

Kashmir Cloth House (“KCH,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, and protect your data when you visit our website (“Site”) or interact with us online.

1. Information We Collect

We collect the following types of information:

a. Personal Information

When you make a purchase, create an account, subscribe to our newsletter, or contact us, we may collect:

Name
Email Address
Phone Number
Billing and Shipping Address
Payment Information (processed securely through third-party payment providers)

b. Non-Personal Information

We may collect non-identifiable data such as:

Browser type and version
IP address
Pages visited and time spent on the site
Device and operating system information
Cookies and tracking technologies

2. How We Use Your Information

We use your information to:

Process and fulfill your orders
Provide customer support
Send order confirmations and updates
Improve our website and services
Personalize user experience
Send promotional emails (you can opt out anytime)
Prevent fraudulent transactions

3. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your data with:

Service Providers: Third-party vendors for payment processing, delivery, and website analytics.
Legal Authorities: When required by law or to protect our rights.
Marketing Partners: Only with your explicit consent for promotional collaborations.

4. Cookies and Tracking Technologies

We use cookies to enhance user experience. These help us:

Remember your preferences
Analyze website traffic
Offer relevant product recommendations

You can disable cookies through your browser settings, but some website functions may not work properly.

5. Data Security

We implement security measures to protect your information. However, no online transmission is 100% secure, so we encourage users to take personal precautions when sharing sensitive data online.

6. Your Rights and Choices

You have the right to:

Access, update, or delete your personal information
Opt out of marketing emails
Request details on how we store and use your data

For any requests, contact us at kashmirclothhouse.kch@gmail.com.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy policies or practices.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the “Last Updated” date.

9. Contact Us

For questions about this Privacy Policy, please contact us at: Kashmir Cloth House
B-68, Ekta Nagar, Bareilly, Uttar Pradesh – 243001
kashmirclothhouse.kch@gmail.com
+91 8800188606